Brian O'Neill:
Product Designer & User Experience Consultant

I am a seasoned, freelance, independent product designer and user experience consultant with 19 years of experience based in Boston, MA. I design useful, usable, and beautiful user experiences for mobile and desktop applications and specialize in making complex consumer and enterprise software easy to use.

Current Projects

Recent Highlights

  • 2015: Redesigned and launched Apptopia in June!
  • 2014: Gave my "Many-Hat Product Designer" talk at the Dec. UX Boston Meetup
  • 2014: Launched the first home-service technician mobile app for This platform provides software for on-demand businesses. The MVP app was a whopper, requiring over 120 screens. My hates included UX architect/designer, creative director, and product manager.

My Design Methodology

As a "generalist" designer, my approach is holistic and includes problem definition and discovery, customer research, design strategy, interaction design, fast sketching, visual design and data visualization, prototyping, and front-end code. I also believe great design only exists when user and business problems are defined and solved in tandem. As such, part of my service to my clients (who are often entrepreneurs, engineers, and product managers) is teaching them how to empathize with their users so that human needs are always placed alongside business objectives.

My Background

Since 1996, I've designed, built, and shipped products for companies of all sizes including Tripadvisor, Fidelity, NetApp, JP Morgan Chase, Dispatch, Accenture, MITRE, Kyruus, DataXu, Apptopia, and others. I am also a co-founder of the travel startup, a unique search engine to find and compare "trips of a lifetime" from the world's best adventure travel providers. (Full bio)

Recruiters: please read this before contacting me.